Frequently Asked Questions 🤔

Discover the answers to your questions on this page 😃! All the most common questions are displayed! If you can't find your answer on this page, don't hesitate to contact us !

Frequently Asked Questions

Can I shop locally?

Yes you can shop there! Visit our exotic sweets and drinks store at 262 Rue Principale, Local 31, Saint-Sauveur-des-Monts, Canada, Quebec, J0R 1R0

To which geographic areas do you offer delivery?

We deliver wherever you are in Canada!

What is the order preparation time?

Online orders are generally processed within 24 business hours of your purchase, you will receive a confirmation email as soon as your order is ready.

What are the delivery times?

Online orders are generally processed within 24 business hours of your purchase, you will receive a confirmation email as soon as your order is ready.

What are the delivery rates?

Standard Delivery Quebec and Ontario

From $0 to $35: $12.99

From $35 to $59.99: $9.99

From $59.99: Free

Standard Delivery Other regions in Canada

From $0 to $74.99: $16.99

From $74.99: Free

*Parcels destined for the Northwest Territories, Yukon and Nunavut are loaded according to the weight of the products. No free delivery is offered in these territories.

For more information about delivery rates, please see our delivery policy

Payment

What are the payment methods?

You can pay by:

  • Credit card
  • Paypal
  • Google Pay
  • Apple Pay
  • Electronic transfer

Is it possible to pay in several installments?

Absolutely! With Afterpay, you have the option of paying in 4 equal installments. Use this payment method when checking out.

Are there any payment options other than credit card?

Of course! When paying, you will have the option to choose to pay with Paypal or by Interac transfer.

Products

Is it common to see missing items on your site?

Some items you are looking for may not be available due to product rarity. If you are looking for an item that we do not have, please do not hesitate to contact us to see if it is possible to obtain one!

Mystery Packs

How many items are in a mystery package?

Quantity of items may fluctuate depending on the value of each product. It is expected that there will be a minimum of 5 items in a small mystery package, 10 for the medium package and 15 for the large one.

Didn't manage to find the answer to your question?

If you have any questions, don't hesitate to contact our team using the contact us page 🙂. We will be delighted to be able to answer them 😄!

Contact us

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