Shipping Policy

www.laperlesucree.com is an e-commerce platform for individuals. Customers can create an account if they want to log in and get benefits.

Standard shipping and delivery rates for Quebec and Ontario

Here is the price list for delivery (does not apply to local delivery)

From $0 to $35: $12.99

From $35 to $59.99: $9.99

$59.99 and more: Free!

Your items will be delivered by third-party services. They will be dispatched by our team within the next 5 working days following your purchase.

Standard shipping and delivery rate for other territories served

Here is the price list for delivery (does not apply to local delivery)

From $0 to $75: $16.99

$75 and more: Free!

*Packages destined for the Northwest Territories, Yukon and Nunavut are calculated based on product weight. No free shipping is offered to these territories.

Your items will be delivered by third-party services. They will be dispatched by our team within the next 5 working days following your purchase.

Shipping and express local delivery rates in Saint-Sauveur and its surroundings (10km radius)

Here is the price list for delivery

From $0 to $59.99: $9.99

$59.99 and more: Free!

Your items will be delivered by doordash. They will be dispatched by our team the same day (between 00:00 a.m. and 8:00 p.m. on working days) following your purchase.

Order processing

All orders must be made on www.laperlesucree.com. After you have paid for your chosen items and entered delivery information, we will pack your order and deliver your products by us or third-party services. You will be aware of all updates regarding your products through notifications.

Product Discounts

If La Perle Sucrée offers discounts and promotions on certain products, all will be applied before delivery costs and taxes. These reductions will be automatically applied to the final invoice for your order.

Payment for our products

The payments authorized by La Perle Sucrée are as follows:

Visa;

MasterCard;

Apple Pay;

Google Pay;

Interac;

All orders must be paid for before they can be packed and delivered. Any other payment is not authorized by the sweet pearl. The company reserves the right to change payment methods at any time without notice.

Third party services

La Perle Sucrée uses courier services and delivery service companies. We ensure that the packaging of the products is in perfect condition before shipment. We are not responsible for damage to products occurring during and after shipment. We do not guarantee melting of candies shipped in hot weather or any other causes caused by weather and temperature.

Delivery locations

La Perle Sucrée delivers in Canada to certain provinces:

- Quebec

- Ontario

-Alberta

- New Brunswick

- Prince Edward Island

- New Scotland

- Saskatchewan

- Newfoundland and Labrador

-Yukon

-Nunavut

-Northwest Territories

- Mani

It is not the company's intention to ship elsewhere in Canada or internationally at this time. We will keep you informed of any changes.

Tracking your order

If a tracking number is provided by the carrier, we will update your order with the tracking information.

Temperature

La Perle Sucrée is in no way responsible for damaged products due to weather conditions such as heat, cold or rain. We are committed to avoiding such problems by keeping your products as cool as possible and keeping your packaging dry if possible.

Questions ?

If you have questions about shipping your order or other inquiries, click here to email us. It will be our pleasure to answer you as soon as possibl